Get fast and reliable answers to your toughest metalcutting problems.

Our Customer Application Support (CAS) Team is the metalworking industry’s leading help desk resource

for tooling application solutions and problem resolution.

Customer Application Support (CAS)

  • Easy access to proven metalworking expertise.
  • Service level excellence.
  • Best-in-class application support tools and technology.

Easy access to proven metalworking expertise!

WIDIA™ Customer Application Engineers assist customers and engineering groups throughout the world

with expert tool selection and application recommendations for the entire range of WIDIA tooling.

Service Level Excellence: ORIGINATING

  • Fast telephone response.

COUNTRY LANGUAGE TEL FAX EMAIL

  • Quick technical solutions. Australia English +61 001 724 539 6921 * 001 724 539 6830 * ap.techsupport@widia.com

Austria German 0800 291630 0049 911 9735 429* eu.techsupport@widia.com

  • Effi cient case management.
BelgiumEnglish / French0800 804100049 911 9735 429*eu.techsupport@widia.com
ChinaChinese+86 400 889 2237+86 21 58999985 *w-cn.techsupport@widia.com
Services Provided:DenmarkEnglish+45 808 89295001 724 539 6830 *na.techsupport@widia.com
FinlandEnglish0800 919413001 724 539 6830 *na.techsupport@widia.com
FranceFrensh+33 080 5540 3790049 911 9735 429*eu.techsupport@widia.com
  • Tooling selection.

Germany German 0800 1015774 0911 9735 429* eu.techsupport@widia.com

  • Operating parameters. India English +91 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com

Israel English +972 1809 449907 001 724 539 6830 * na.techsupport@widia.com

  • Troubleshooting. Italy Italian 800 916568 02 89512146 * eu.techsupport@widia.com
  • Process optimisation. Japan English +81 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com

Korea (South) English +82 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com

  • Hardware support. Malaysia English +60 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com
NetherlandsEnglish0800 0201131001 724 539 6830 *na.techsupport@widia.com
New ZealandEnglish+64 001 724539 6921 *001 724 539 6830 *ap.techsupport@widia.com

Best-in-Class Support Tools

NorwayEnglish800 10081001 724 539 6830 *na.techsupport@widia.com
and Technology:PolandPolish00800 441194306166 56504*eu.techsupport@widia.com
Russia (landline)Russian+7 8800 55563950048 6166 56504*eu.techsupport@widia.com
  • Tooling performance experts. Russia (cell phone) Russian +7 8005556395 0048 6166 56504* eu.techsupport@widia.com

Singapore English +65 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com

  • Materials database. South Africa English +27 0800 981644 001 724 539 6830 * na.techsupport@widia.com

Sweden English +46 020798794 001 724 539 6830 * na.techsupport@widia.com

  • Application calculators.
TaiwanEnglish+886 001 724539 6921 *001 724 539 6830 *ap.techsupport@widia.com
ThailandEnglish+66 001 724539 6921 *001 724 539 6830 *ap.techsupport@widia.com
United KingdomEnglish+44 0800 028 2996001 724 539 6830 *na.techsupport@widia.com
UkraineRussian+380 08005026650048 6166 56504*eu.techsupport@widia.com
USAEnglish888 539 5145001 724 539 6830 *na.techsupport@widia.com

*Noted phone and fax numbers are not toll free.

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