Customer Application Support (CAS) Get fast and reliable answers to your toughest metalcutting problems. Our Customer Application Support (CAS) Team is the metalworking industry’s leading help desk resource for tooling application solutions and problem resolution. • Easy access to proven metalworking expertise. • Service level excellence. • Best-in-class application support tools and technology. Easy access to proven metalworking expertise! WIDIA™ Customer Application Engineers assist customers and engineering groups throughout the world with expert tool selection and application recommendations for the entire range of WIDIA tooling. Service Level Excellence: ORIGINATING COUNTRY LANGUAGE TEL FAX EMAIL • Fast telephone response. Australia English 001-724-539-6921 * 001-724-539-6830 * ap.techsupport@widia.com • Quick technical solutions. AustriaBelgium German 0800 291630 0049-911-9735-429 * eu.techsupport@widia.comEnglish/French0800 804100049-911-9735-429 *eu.techsupport@widia.com • Efficient case management. China Chinese 400-889-2237 +86-21-58999985 * w-cn.techsupport@widia.com Denmark English 808 89295 001-724-539-6830 * na.techsupport@widia.com Services Provided: Finland English 0800 919413 001-724-539-6830 * na.techsupport@widia.comFranceFrench080 5540 3790049-911-9735-429 *eu.techsupport@widia.com Germany German 0800 1015774 0911-9735-429* eu.techsupport@widia.com • Tooling selection. India English 1 800 103 5227 — in.techsupport@widia.com • Operating parameters. IsraelItaly English 1809 449907 001-724-539-6830 * na.techsupport@widia.comItalian800 91656802 89512146 *eu.techsupport@widia.com • Troubleshooting. Japan English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com Korea (South) English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com • Process optimisation. Malaysia English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com • Hardware support. Netherlands English 0800 0201131 001-724-539-6830 * na.techsupport@widia.com New Zealand English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com Norway English 800 10081 001-724-539-6830 * na.techsupport@widia.com Best-in-Class Support Tools Poland Polish 00800 4411943 06166 56504 * eu.techsupport@widia.com and Technology: Russia (landline) Russian 8800 5556395 0048 6166 56504 * eu.techsupport@widia.comRussia (cell phone)Russian+7 80055563950048 6166 56504 *eu.techsupport@widia.com Singapore English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com • Tooling performance experts. South Africa English 0800 981644 001-724-539-6830 * na.techsupport@widia.com • Materials database. Sweden English 020798794 001-724-539-6830 * na.techsupport@widia.comTaiwanEnglish001-724539-6921 *001-724-539-6830 *ap.techsupport@widia.com • Application calculators. Thailand English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com United Kingdom English 0800 028 2996 001-724-539-6830 * na.techsupport@widia.com Ukraine Russian 800502665 0048 6166 56504 * eu.techsupport@widia.com USA English 888 539 5145 001-724-539-6830 * na.techsupport@widia.com *Noted phone and fax numbers are not toll free. widia.com 180 widia.com