Customer Application Support (CAS)

Get fast and reliable answers to your toughest metalcutting problems.

Our Customer Application Support (CAS) Team is the metalworking industry’s leading help desk resource

for tooling application solutions and problem resolution.

  • Easy access to proven metalworking expertise.
  • Service level excellence.
  • Best-in-class application support tools and technology.

Easy access to proven metalworking expertise!

WIDIA™ Customer Application Engineers assist customers and engineering groups throughout the world with expert tool

selection and application recommendations for the entire range of WIDIA tooling.

Service Level Excellence: ORIGINATING

COUNTRY LANGUAGE TEL FAX EMAIL

  • Fast telephone response. Australia English 001-724-539-6921 * 001-724-539-6830 * ap.techsupport@widia.com
  • Quick technical solutions. Austria German 0800 291630 0049-911-9735-429 * eu.techsupport@widia.com

Belgium English/French 0800 80410 0049-911-9735-429 * eu.techsupport@widia.com

  • Efficient case management. China Chinese 400-889-2237 +86-21-58999985 * w-cn.techsupport@widia.com
DenmarkEnglish808 89295001-724-539-6830 *na.techsupport@widia.com
Services Provided:FinlandEnglish0800 919413001-724-539-6830 *na.techsupport@widia.com
FranceFrench080 5540 3790049-911-9735-429 *eu.techsupport@widia.com
GermanyGerman0800 10157740911-9735-429*eu.techsupport@widia.com
  • Tooling selection. India English 1 800 103 5227 — in.techsupport@widia.com
  • Operating parameters. Israel English 1809 449907 001-724-539-6830 * na.techsupport@widia.com

Italy Italian 800 916568 02 89512146 * eu.techsupport@widia.com

  • Troubleshooting. Japan English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com
  • Process optimisation. Korea (South) English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com

Malaysia English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com

  • Hardware support. Netherlands English 0800 0201131 001-724-539-6830 * na.techsupport@widia.com
New ZealandEnglish001-724539-6921 *001-724-539-6830 *ap.techsupport@widia.com
NorwayEnglish800 10081001-724-539-6830 *na.techsupport@widia.com
Best-in-Class Support Tools PolandPolish00800 441194306166 56504 *eu.techsupport@widia.com
and Technology:Russia (landline)Russian8800 55563950048 6166 56504 *eu.techsupport@widia.com
Russia (cell phone)Russian+7 80055563950048 6166 56504 *eu.techsupport@widia.com
SingaporeEnglish001-724539-6921 *001-724-539-6830 *ap.techsupport@widia.com
  • Tooling performance experts. South Africa English 0800 981644 001-724-539-6830 * na.techsupport@widia.com
  • Materials database. Sweden English 020798794 001-724-539-6830 * na.techsupport@widia.com

Taiwan English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com

  • Application calculators. Thailand English 001-724539-6921 * 001-724-539-6830 * ap.techsupport@widia.com
United KingdomEnglish0800 028 2996001-724-539-6830 *na.techsupport@widia.com
UkraineRussian8005026650048 6166 56504 *eu.techsupport@widia.com
USAEnglish888 539 5145001-724-539-6830 *na.techsupport@widia.com

*Noted phone and fax numbers are not toll free.