Get fast and reliable answers to your toughest metalcutting problems. Our Customer Application Support (CAS) Team is the metalworking industry’s leading help desk resource for tooling application solutions and problem resolution. Customer Application Support (CAS) • Easy access to proven metalworking expertise. • Service level excellence. • Best-in-class application support tools and technology. Easy access to proven metalworking expertise! WIDIA™ Customer Application Engineers assist customers and engineering groups throughout the world with expert tool selection and application recommendations for the entire range of WIDIA tooling. Service Level Excellence: • Fast telephone response. ORIGINATINGCOUNTRY LANGUAGE TEL FAX EMAIL • Quick technical solutions. Australia English +61 001 724 539 6921 * 001 724 539 6830 * ap.techsupport@widia.com • Efficient case management. AustriaBelgium German 0800 291630 0049 911 9735 429* eu.techsupport@widia.comEnglish / French0800 804100049 911 9735 429*eu.techsupport@widia.com China Chinese +86 400 889 2237 +86 21 58999985 * w-cn.techsupport@widia.com Services Provided: Denmark English +45 808 89295 001 724 539 6830 * na.techsupport@widia.com Finland English 0800 919413 001 724 539 6830 * na.techsupport@widia.com • Tooling selection. France Frensh +33 080 5540 379 0049 911 9735 429* eu.techsupport@widia.comGermanyGerman0800 10157740911 9735 429*eu.techsupport@widia.com • Operating parameters. India English +91 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com Israel English +972 1809 449907 001 724 539 6830 * na.techsupport@widia.com • Troubleshooting. Italy Italian 800 916568 02 89512146 * eu.techsupport@widia.com • Process optimisation. Japan English +81 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com Korea (South) English +82 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com • Hardware support. Malaysia English +60 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com Netherlands English 0800 0201131 001 724 539 6830 * na.techsupport@widia.com New Zealand English +64 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com Best-in-Class Support Tools Norway English 800 10081 001 724 539 6830 * na.techsupport@widia.com and Technology: Poland Polish 00800 4411943 06166 56504* eu.techsupport@widia.com Russia (landline) Russian +7 8800 5556395 0048 6166 56504* eu.techsupport@widia.com • Tooling performance experts. Russia (cell phone) RussianSingaporeEnglish +7 8005556395 0048 6166 56504* eu.techsupport@widia.com+65 001 724539 6921 *001 724 539 6830 *ap.techsupport@widia.com • Materials database. South Africa English +27 0800 981644 001 724 539 6830 * na.techsupport@widia.com Sweden English +46 020798794 001 724 539 6830 * na.techsupport@widia.com • Application calculators. Taiwan English +886 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com Thailand English +66 001 724539 6921 * 001 724 539 6830 * ap.techsupport@widia.com United Kingdom English +44 0800 028 2996 001 724 539 6830 * na.techsupport@widia.com Ukraine Russian +380 0800502665 0048 6166 56504* eu.techsupport@widia.com USA English 888 539 5145 001 724 539 6830 * na.techsupport@widia.com *Noted phone and fax numbers are not toll free. viii widia.com